Data & Privacy

1. Introduction

This Privacy Policy explains how Chic Greece, operated by Chic Group LLC, collects, uses, stores and protects your personal information when you use our website, create an account, make a booking or contact us.

Chic Group LLC is a limited liability company organised under the laws of the State of Wyoming, United States, with its registered address at 30 North Gould Street, Suite R, Sheridan, WY 82801, USA.

Chic Group LLC is responsible for the collection and processing of personal information through the Chic Greece website, as described in this Privacy Policy.

By using our website, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.

2. Information We Collect

We may collect personal information that you provide directly to us when creating an account, making a booking, submitting an enquiry, subscribing to our newsletter or contacting us.

This information may include your name, email address, telephone number, postal address, date of birth, guest details, booking preferences, special requests and correspondence with us.

Payments are processed securely by third-party payment providers and we do not store your full payment card details.

We also collect certain technical information automatically including your IP address, browser type, device information, pages visited and general website usage data through cookies and similar technologies.

3. How We Use Your Information

We use your information to manage your account, process accommodation bookings, communicate with you about your bookings, provide customer support and respond to enquiries.

We may also use your information to improve our website, monitor performance, prevent fraud, comply with legal obligations and, where permitted, send you marketing communications about destinations, hotels and offers that may be of interest to you.

You may unsubscribe from marketing communications at any time.

4. Legal Basis For Processing

We collect and process personal information for legitimate business purposes, including providing our services, fulfilling contractual obligations, maintaining website security, complying with applicable laws and improving our services.

Where required by applicable data protection laws, we rely on an appropriate legal basis for processing, including contractual necessity, legal obligations, legitimate interests or your consent.

Where we rely on consent, you may withdraw it at any time.

5. Sharing Your Information

To fulfil your booking, we share relevant information with the accommodation provider or supplier responsible for delivering your stay.

We may also share information with trusted service providers who assist with payment processing, website hosting, analytics, email communications and customer support.

We do not sell, rent or trade your personal information to third parties for monetary consideration. Certain disclosures involving advertising or analytics technologies may be considered a sale or sharing under applicable privacy laws, even where no money is exchanged.

We may disclose information where required by law, regulation, court order or to protect our legal rights.

6. International Data Transfers

Chic Group LLC is based in the United States and Chic Greece offers accommodation worldwide. Your personal information may therefore be collected, processed, stored or transferred between the United States and other countries in which our accommodation providers, suppliers and service providers operate.

Data protection laws may differ between countries. Where required by applicable law, we implement appropriate safeguards to protect personal information transferred internationally.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, including compliance with legal, accounting and regulatory requirements.

Booking records may be retained for up to seven years where required for tax, financial or legal purposes.

When personal information is no longer required, we will securely delete, anonymise or otherwise dispose of it in accordance with applicable laws and our data retention practices.

8. Your Rights

Depending on your location and applicable privacy laws, you may have the right to request access to, correction of or deletion of personal information that we hold about you.

You may also have the right to obtain a copy of your personal information, restrict or object to certain processing activities, withdraw consent or opt out of certain uses or disclosures of your information.

We will review and respond to privacy requests in accordance with applicable laws and may need to verify your identity before fulfilling a request.

If you wish to exercise any of these rights, please contact us using the details below.

9. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

These measures may include secure connections, access controls, restricted access to personal information and the use of reputable third-party service providers.

While we take security seriously, no website, electronic storage system or online transmission can be guaranteed to be completely secure.

10. Cookies

We use cookies and similar technologies to operate our website, remember preferences, analyse website performance and improve the user experience.

Cookies may include those necessary for website functionality, as well as analytics and preference cookies used to understand how visitors interact with our services.

Where required by applicable law, you will be given the opportunity to manage your cookie preferences or opt out of certain tracking technologies.

11. Contact Us

If you have any questions about this Privacy Policy, how we process your personal information or wish to exercise your privacy rights, please contact us using the contact details published on the Chic Greece website.

Chic Group LLC
30 North Gould Street, Suite R
Sheridan, WY 82801
United States of America

If you are dissatisfied with how we handle your personal information, you may have the right to submit a complaint to the relevant privacy or consumer protection authority in your jurisdiction.